Shipping + Returns

Shipping:

We know that when you shop online, you want your items to arrive quickly & in great condition so we offer convenient shipping options to suit your needs. For our local customers, we offer free store pick up for all purchases. You will be notified as soon as we have it all ready for you. Let us know if it is a gift, & we will gift wrap it for you!

Prefer to have your items shipped directly to you? We've got you covered too! We typically ship out orders within 1-3 business days, and you'll receive a confirmation email with tracking information once your package is on its way.

Returns:

We want you to be completely satisfied with your purchase from Blue Moon! Don't worry, we won't make it a hassle for you. Our team is here to help make the return process as smooth and easy as possible. We'll greet you with a smile (even if it's over email) and guide you through the steps to get your return processed quickly.

You have 14 days from your purchase date to return the item(s) for a refund or exchange. For specifics, please see our Return Policy here.

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Outerwear

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